What This Privacy Policy Covers
This privacy policy sits alongside our terms, and both are written around how accounts actually run in Bangladesh. When you fund your wallet with bKash, Nagad or Rocket, we record the transaction reference, the amount and the sending wallet number so a deposit that fails to
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credit can be traced and settled. We never ask for your wallet PIN, and nobody from our team will request it in a chat. What else sits in the file: your mobile number, device and browser type, the pages you opened inside the lobby, and the
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games you played such as Roulette Express or Live Cricket Spot. That last part matters. If a round did not credit and you ask us to check, the game log is what we read. Some of this is required by the payment and verification process itself.
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Some is optional and only happens while you leave it switched on. We hold records only as long as the payment trail and local rules require, then we clear them out. Whether you can open an account at all depends on your local law and eligible
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regions, and if you sit outside those areas we may not be able to hold your details. Write to support to ask which records we hold on you, to request a correction, or to ask us to delete what we are no longer required to keep.
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We answer each of those requests in writing.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.